Privacy Policy

1. Introduction

Worenrefu AI ("we", "us", or "our") is committed to protecting the privacy of visitors to our website and users of our services. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the terms described here, please do not use our website or services.

2. Information We Collect

We may collect and process the following categories of information:

• Contact information — such as your name, email address, and phone number when you submit an enquiry form or register interest in our services.
• Account information — details you provide when creating or managing an account with us, if applicable.
• Technical information — such as IP address, browser type, device information, and operating system, collected automatically when you visit our website.
• Usage data — information about how you interact with our website, including pages visited and time spent on the site.
• Communications — records of correspondence if you contact us directly, including support requests or feedback.

3. How We Use Your Information

We use the information we collect for purposes including:

• Providing, operating, and maintaining our website and services.
• Responding to enquiries, requests, and support communications.
• Improving and personalising the content and functionality of our website.
• Sending administrative or service-related communications, where applicable.
• Complying with applicable legal and regulatory obligations.
• Detecting, preventing, and addressing technical issues or fraudulent activity.

4. Legal Basis for Processing

Where required by applicable data protection law, we rely on one or more of the following legal bases to process your personal data: your consent, the necessity of processing to perform a contract with you, compliance with a legal obligation, or our legitimate interests in operating and improving our services, provided those interests are not overridden by your data protection rights.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and understand where our visitors come from. You can control or disable cookies through your browser settings; however, doing so may affect the functionality of certain parts of our website.

6. Sharing of Information

We do not sell your personal data. We may share information with:

• Third-party service providers who support our website hosting, analytics, or communications, and who are bound by confidentiality obligations.
• Professional advisers, such as legal or financial consultants, where necessary.
• Regulatory or governmental authorities, where required by law or to protect our legal rights.
• A successor entity in the event of a merger, acquisition, or sale of business assets.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Retention periods may vary depending on the type of data and the context in which it was collected.

8. Data Security

We implement reasonable technical and organisational measures designed to protect personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your jurisdiction, you may have rights in relation to your personal data, which may include the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data in certain circumstances.
• Object to or restrict certain types of processing.
• Request portability of your data to another provider.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details provided on our Contact page.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties, and we encourage you to review their respective privacy policies before providing any personal data.

11. Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us so that we can take appropriate action.

12. International Data Transfers

Where personal data is transferred outside of your country of residence, we will take reasonable steps to ensure that appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by a revised "Last updated" date at the top of this page. We encourage you to review this policy periodically.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please get in touch via our Contact page.